Sakare, Soap & Co at London?!

Target: tourist

Sales:  very pushy.
Aftermath:  I asked for refund after couple hour and they said it cannot be refund.
I dun want to say any extra word or tellig them what I found from the site.
I just made a clear statement,  I want to refund,  I need money back.
Then their reality showed: unfriendly,  attitude.

So here's a story.
Recently I traveled to London and had a walk to New Bond Street.  On my way to almost end of the street,  one of the sales on Sakare store was standing outside approaching me,  offered me a free cube of soap. 

She start introducing her product,and I found she was friendly at the beginning,  she was like: your Asian you speak good English.  She introduce her name is Ronie with one 'n',  from Israel.  She guided me inside the store and promote me with a dead sea nail buffer.  I was tempting when I saw the result that my nail got shiny,  however when I asked the price (30pound),  that's where I start to feel the sales being pushy. When I told her I will consider it(because I found expensive for just a nail buffer,  and usually I don't buy a random cosmetic product unless Ive done a research) ,  She then started putting on some other products talking about how amazing and beneficial they were, continue to promote a nail kit which include a lotion,  nail buffer and file with 40 pound,  as well a peeling gel all together 65pound.  In the conversation from the beginning,  I said I'm only interest about the nail buffer,  but the pushy selling method did not stop,  she continue promote me with hand scrub.  I start to feel uninterested, so I said maybe I'll think about it and come back later. She then go back with selling the nail kit and said:  listen the pack is 40(pound), I will give you 30. It was tempting to buy but I didn't take it,  then she was like : listen,  just between you and I, I'll give you a discount 25pound because I see you need it,  and my boss is not here. After many approach I feel bad if I didn't accept the offer,  so i end up bought the kit.

After I step out I start to wonder about this product, I went to one of the nearest place with free wifi for google.  Well, the sales mentioned their business opened for 8 years, but when I google there wasn't much review, result regard this store, or this product,  maybe I was searching in a wrong place?  However there's a site with the review product and sales which I found out 25pound with a kit set is not like a price that has to be that 'secret' and special; also an article said how these salesman maybe illegal worker; they have to be pushy on sales for making commission,  etc.
With these info I found from the site,  I decided I should go back for refund ( in UK, there's 28 days refund policy). 

So around an hour or two later,  I went back to the store with refund,. The sales named Philip,  recognize and came to me, I told him I want to refund. He looked at my receipt and said,  this is a special price she gave,   it cannot be refund. So I said : yes you can.  He saw me being assertive,  so he went to Ronie (she looked at me for few second then she looked back continue with another client)  and came back said I need to wait for 20 minutes because she was busy with the client. I said I can wait,  but I guess she feel not comfortable when there's customer in store wandering around. so after 3minutes,  Ronie came to me and said:  you know I gave you staff discount, it cannot be refund, just because you saw the receipt on the back(policy) but its a staff price I gave.
Well all I said is:  I need the money,  so I need to refund.
She gave me attitude, and was obviously unhappy and told Philip to make refund for her and walk away.
Philip made the refund for me. 

To conclude, The product might be good but the skill of selling just surprise me that happen on famous new bond street in London.
The major reason I want to refund because I found its really expensive,  and there's a link about illegal worker which I disagree to support such activity. 

I tried to go to their site http://sakare.com/
There's nothing there other then picture.

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(Oct 18, 2014)

To People to left comments in my blog: I do read your comments from time to time, and I appreciated you had shared the experience to the world (whoever google "sakare" n found my blog), but I am not able to solve this problem as I was a tourist and a victim too. However, I believed the more people commented, the more awareness will bring.  Meanwhile, I do hope someone in England can do something about this.